United States Customer Support
Click here to initiate a warranty repair
Click here to send a request to US Customer Service
Customer Service Hours:
9am - 3:30 pm Mountain Time, Monday - Friday (Except Major Holidays)
Phone: (844) 496-0404
Canada Customer Support
Canada Customer Service Email: carol@insport.ca
Phone: +1-514-385-1577
European Union Customer Support
EU Customer Service Email: customerservice@eaglecreek.ie
EU Phone (English speaking): +353.21.4621471
EU Phone (Deutschsprachig): +353.21.4621473
EU Fax: +800.3245.3275
International Customer Support
Australia & New Zealand: Phoenix Leisure Group
customerservice@eaglecreek.com.au
China: UTC Company Ltd
+86 512-82879888
Israel: Velocity 3030 Ltd
+972 3 5213322
Japan: A&F Corporation
Philippines: Primer Group of Companies (Uniglobe)
conspaulette.malabad@primergrp.com
+63(2) 303 1234 509
Singapore, Malaysia, Indonesia, Brunei, Cambodia, Vietnam, Taiwan, Hong Kong:
Seager Inc. Private Ltd -
+65 6534 2262
Thailand: Action Perfect Co, Ltd. / Thai Outdoor Group
(662) 253-6592-96 ext. 801