For now, we need to be safe and stay put

Dear Eagle Creek Family,

For those of us who love to explore, the travel restrictions and advisories imposed by the COVID-19 pandemic are at once alarming and debilitating.

Most of us Creekers already had our Spring, Summer and Fall travel plans on the books—and while we’re not smiling as we cancel trips and flights, we know it’s the best thing for us and for the global community.

The safety, security and health of our employees, customers and the community at large is our highest priority and, at least right now, traveling and congregating in groups just isn’t a good idea.

Here in Denver, where Eagle Creek is based, our employees will be working from home or remotely until May 4th. We are also prohibiting business travel and closely adhering to WHO guidelines on social distancing, protection and prevention. Additionally, our parent company, VF Corp, will close its retail stores in North America from March 16th through May 4th. All employees will receive full pay and benefits during the closure. Please know that we still welcome you at where we are still open for business. Our customer service team is available via phone or email if you need extra help, or just want to say hi!

We know we will come out on the other side of this crisis and when we do, rest assured Eagle Creek will be here to inspire and outfit our beloved Travel Community. We believe now more than ever that travel unlocks the wonders of humanity and the planet for all of us, and we can’t wait to get back out there when it’s safe to do so.

We look forward to seeing you out on the road.

Eagle Creek