
Warranty Information |
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Lifetime Guarantee GEAR THAT YOU CAN COUNT ON We all know well enough there are very few things that you can count on in life. Fortunately, one of them just happens to be Eagle Creek Travel Gear.
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Register your product for our Lifetime Warranty today. We'll also throw your name in the hat to win FREE GEAR from Eagle Creek. We'll update you with new product releases and some insightful travel tips too. Rest assured we will never share any information you provide us with anyone outside of Eagle Creek.
Register your product(s) today. |
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REPAIRS: All Eagle Creek products are manufactured with the highest standard of workmanship and the best quality materials available. We take great pride in our ability to repair items to extend their usable and keep them out of a landfill that much longer. However, in certain cases they will need to be replaced. To begin the process your first step is to fill out a Return Authorization Form. U.S Repairs ONLY Please fill out our online Return Authorization (RMA) Form We will respond to you with a RMA number via email so that you can send your item back for repair or possible replacement. Generally speaking, we can make a determination on the product, repair or replace the item and get it back to you within 2.5 weeks. Return Authorization (RMA) Form Canadian Repairs ONLY We have recently opened a Canadian repair center. If you are traveling or living in Canada and have a warranty or repair issue, please download the following return request form and contact: Canadian Return Authorization Form (PDF) Handy Luggage 4704 Manhattan Road S.E. Calgary, Alberta Canada T2G 4B5 Phone: 403-287-3179 Fax: 403-243-1530 Email: luggage@telusplanet.net We hope that we can correct any issue you may have with your Eagle Creek item. The following are some tips to help expedite the process:
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